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Director

JOB SUMMARY: 
The Director is responsible for leading the multinational, multi-disciplinary Flying Eye Hospital team and administering all non-medical aspects of the programs the team carries out aboard the Flying Eye Hospital (FEH). Working in conjunction with program management at headquarters and country offices, s/he ensures that all activities are in concert with country or regional strategies as well as global program strategies. In close collaboration with ORBIS’s administrative, operations, finance and aircraft personnel, the Director also leads the FEH team in planning and executing the logistical aspects of programs conducted by the FEH.  Working with ORBIS’s Executive Director, Chief of Program and other members of the Program Planning Committee, the FEH Director helps to develop a schedule of future programs for the FEH.

This is a highly visible position as the Director is expected to interact not only with ORBIS’s Country Directors but also dignitaries, local civic and business leaders and other prominent individuals within each program country. S/he is be responsible for fostering highly professional and productive internal and external relationships. S/he is based on the FEH during programs and works extensively both internationally and at the New York headquarters of ORBIS International. This position requires up to 45 weeks of worldwide travel per year, mostly to developing countries.

REPORTING RELATIONSHIPS AND SUPERVISORY ROLE:
The FEH Director reports to the Executive Director.  Supervises the Medical Director and medical team, program coordinators, training specialists, operations and communications staff, engineers and flight mechanics. (Certain staff members have dual reporting relationships to other functional managers.)

ESSENTIAL JOB FUNCTIONS:

  • Ensure that FEH programs run smoothly and are culturally appropriate and consistent with country or regional strategies.

  • Following the International Program Department (IPD) strategic objectives, partner with the FEH Medical Director in supporting ORBIS’s Country Directors when conducting programs in their countries and administer FEH programs in other regions outside of the countries where ORBIS maintains offices.

  • Work with ORBIS’s Executive Director and staff to secure invitations and plan future programs, and to integrate the FEH into the spectrum of ORBIS’s activities.

  • Lead a professional team, and promote and nurture a very high level of motivation and morale as individuals and as a team.

  • Promote the mission of ORBIS, and in conjunction with the FEH communications staff, plan and host various public relations activities including press conferences; act as a liaison with local and international media; interact with local business leaders, dignitaries, heads of state and government officials, diplomatic mission representatives (including those of FEH team members), and other VIPs and individuals; welcome all ORBIS visiting staff and donors aboard the plane.

  • Ensure adequate and appropriate long and short-term planning to coordinate all details in advance of both programs and fund-raising/public relations activities involving the FEH.

  • Ensure adequate staffing levels and hiring, and support new employee orientations, performance appraisals, staff development, and terminations in coordination with the Human Resources policies and staff.

  • Collaborate with the Technical Adviser, Healthcare Technology (in New York) and with the Director of Aircraft Operations to assure adequate coordination of technical and aviation issues.

  • Develop and periodically review policies and procedures; ensure FEH compliance with all Operations and Finance policies and procedures under the direction of the Chief Operating Officer.

  • Prepare and manage the annual budget for all plane programs and ensure cost effectiveness.

  • Facilitate the representation and participation of the team at various fundraising events.

  • Serve as an active, contributing member of ORBIS’s Safety Committee.

  • Lead by example, including by assisting in the regular cleaning, set-up and packing of the aircraft.

  • Perform other related duties as required.

QUALIFICATIONS & EXPERIENCE:

  • Bachelors Degree in Business Administration, Health Care Management, Administration or similar degree. 

  • Minimum three (3) years overseas-based developing country background with an emphasis on medical programs. 

  • Experience desirable in some or all of the following areas: public/government relations, human resource management, continuous quality improvement and program curriculum development.

  • Prior supervisory experience and ability to build and motivate international teams.

SKILLS & ABILITIES:

  • Superior leadership, organizational, and problem solving skills.

  • Excellent interpersonal, communication, and presentation skills (verbal and written).

  • Team oriented work style, with a pro-active, open-minded, and flexible approach: ability to work effectively with a wide range of constituents in a team-driven environment. 

  • High tolerance to stress and travel, and ability to function effectively in a demanding, fast-paced work environment.

  • Supportive of a patient and customer-centered approach to programs, services, and systems.

  • Proven multi-cultural awareness and sensitivity.

  • Hard working, independent, detail-oriented and self-starter attitude with a poised and mature demeanor.

  • High degree of computer literacy (Windows XP, Word, Outlook, PowerPoint, Excel and the Internet).

  • Fluency in English – working knowledge of a second language is a plus.   

  • Ability to travel to developing countries up to 80% of the time. This includes having no significant disqualifying factors which would preclude approval of entry visas in the countries on the FEH travel schedule.

To apply for this position, please forward your resume and cover letter to HR@orbis.org.